Retail Services

5àsec excellence

We offer the very best in dry cleaning all across our 1,730 shops, thanks to our team of qualified experts and our ongoing innovation efforts to offer the best customer experience.

50 years of know-how

For 50 years, we have been committed to offering our customers a high quality of service. Our in-shops experts are continuously trained. Thanks to their in-depth knowledge in all aspects of the business, together with continuous improvement efforts, 5àsec is the only dry cleaning brand to provide tailor-made advice as well as a wide range of textile care services.

We are committed to quality

5àsec has evolved over the years to better satisfy its customers without violating its 5 commitments in order to guarantee an enduring quality of service:

A wide range of services

Thanks to our internal R&D efforts, together with a privileged relationship with our providers, 5àsec offers a comprehensive range of specific care, suited to each type of fibre, so as to meet each and every need.

A brand close to its customers

We have managed to evolve in line with new consumer trends and to offer services to make our customers daily life easier:

  • Online ordering via my5àsec home pick-up and delivery dry cleaning App
  • Express services in 2h, 4h or on the same day
  • Alerts when garments are ready
  • Dry cleaning available from 7am to 10pm

On-demand services to meet the requirements of each customer: cleaning service charged per piece, extra care, subscriptions, pre-payment, laundry service charged per kilo…